Please be advised of the following scheduled disruptions to our services due to essential system upgrades:

Phone Line Disruption: Our phone lines will be unavailable on Monday 20th October between 9am-1pm.

Connect Portal Access: There may be some disruption to our Connect Portal from Saturday, 18th October to Monday, 24th October.  During this time, you may not be able to access all our online services through the portal.  We expect the Connect Portal to be fully operational again from midday on Monday 24th October.

If you have an emergency repair, please call 0800 783 7937.  For any non-emergency enquires please call after 1pm or use our online ‘Contact Us’ form, and a member of our team will get back to you as soon as possible.

We sincerely apologise for any inconvenience this may cause and appreciate your patience while we work to improve our systems.

We will restore full service as soon as possible.

Thank you for your understanding.