We believe that effective tenant participation is central to Cordale Housing Association’s aim to deliver excellent, value-for-money customer services to our tenants.
We offer a range of simple ways for customers to raise concerns and receive timely feedback. These include calling our office, or dropping us a line by letter or email. For more personal contact, you can visit our office, arrange a home visit, or attend tenant/staff meetings, surgeries or events. Information, including our complaints procedure, is readily available through a variety of sources: we provide leaflets, tenant and sharing owner handbooks, newsletters, Cordale’s website and social network sites.
For further information, please contact us on: 01389 721216.