The following is a summary of the most important parts of your Tenancy Agreement.
You must occupy the house and use it as your main home. You are entitled to have members of your family occupying the house with you as long as this does not lead to overcrowding. You must tell us within four weeks if there is a change in those who are living in your house. If we ask, you agree to provide us with details of the names of those living with you and their ages.
You must take reasonable care to avoid damage to your house and your neighbours' houses. This is particurlarly important in freezing weather.
All domestic birds, rodents, etc, must be kept in cages. On no account will the Association tolerate the keeping of domestic birds that are not caged. Pigeons and other such species of birds shall only be kept with the express permission of the Association, having first considered the views of tenants in adjoining properties.
Any dog which is classed a "dangerous dog" shall be registered as such and muzzled on all occasions when it is in the common areas of the Association's housing stock.
Where tenants allow their pets to cause a nuisance (e.g. dog fouling) the Association will make every effort to enforce the Conditions of Tenancy by requesting that the dog is brought under control.
Where this fails, or where a private owner is involved, a report will be make to the Housing Management and Maintenance Sub Committee with a view to taking action under the Civic Government (Scotland) Act 1982.
You, those living with you, and your visitors, must not harass or do anything anti-social to other people in the neighbourhood. This includes your neighbours and our employees.
If you have a complaint about other people's anti-social behaviour, tell us. We will investigate and take action if appropriate.
We will not discriminate unfairly against you in any way. We have a complaints procedure if you think we have acted wrongly or unfairly.
If you want to sub-let or assign (transfer) or exchange your house or take in lodgers or add or change the joint tenant, you must first get our written permission.
Before the tenancy begins, we will inspect the house and carry out necessary repairs to put the house in a tenantable condition. After you move in, we will carry out repairs to the house, to make the house tenantable within a reasonable period. Please report any repairs that need to be done to us.
In particular, we will keep in repair the structure and exterior of the house and installations for water, gas, electricity, sanitation, heating and hot water.
We will take responsibility for doing work to deal with condensation dampness if the dampness if being caused to some extent by some failure of the house, such as ventilation, heating or insulation.
We are not responsible for repairing damage caused by you, anyone living with you or your visitors. If we do repair such damage, we will charge you. This does not apply to wear and tear.
If we need access to your house to carry out repairs or to inspect it, we will give you at least 24 hours notice. You must allow us access. We may have to decant you to another house to do repairs. If we do, we will compensate you for any extra expenses you have as a result. We will also compensate you if we cause damage to your property when doing the repairs. We will not compensate you for damage to your personal property where we have not been at fault. Therefore, you are strongly advised to get insurance.
Before carrying out improvements or alterations to your house, you must get our written permission. We may pay you compensation at the end of your tenancy for these. If you do not get our permission, we can charge you for restoring the house. Please note that you are responsible for obtaining all appropriate consent such as planning consent or building control warrant.
You, and the others living in the house, must take reasonable care of it. You are responsible for minor maintenance.
The Tenancy Agreement can be terminated in the following ways:
If you die, the tenancy may be inherited by:
The house can be inherited only twice.
We have policies dealing with many areas of housing management such as, rent arrears, how we set our rents, eviction, allocations and transfers. Ask us for a copy.
We will consult with you before making or changing housing management policies which are likely to significantly affect you.
We will provide you with a variety of information about our policies and the information we hold on you if you ask.
If you think we have broken your Tenancy Agreement, you can complain using our complaints procedure. You can also complain to the Ombudsman and take legal advice.
You may have the right to buy the house under certain conditions.
If you need our permission to do anything, you must ask for it and get it in writing. We do not say no without a good reason.