The Association has a range of policies and would like to involve tenants when policies, which affect them, are due for review, such as Rent Policy, Repairs and Maintenance Policy and Estate Management Policy, etc.

If you would like to be involved in future reviews of policies, please register your interest by clicking here.

The following is an list of some policies that are due to be reviewed over the next year:

The Association is currently reviewing it's Customer Services Policy and would like your comments on the draft policy below.  You can give us your comments on our draft Customer Services Policy by clicking here or you can contact Julie Montague, Office Administrator at the office on 01389 721216.

The Association is currently carrying out a review of the Complaints Policy and Procedure.  Should you wish to take part in the review consultation, please contact Louise Percy on 01389 721216 or email louisepercy@cordalehousing.org.uk.