Have you seen what's new in our reception area?
Date Posted: 31st of March 2015
We have been extremely busy over the last few months updating our reception area, and finally, we are delighted to tell you about some of the features that we added.
We now have a suite of information leaflets which covers the topics we are most frequently asked about.
- Becoming a member of the Association
- Your Scottish Secure Tenancy Agreement
- Our Welfare Benefits Advice Service
- Being a good neighbour
- Our Customer Services Standards
The above is just a few of the many leaflets that are now available.
We also want to make sure we are providing our tenants and other service users with the best service possible. Therefore, we have added a suggestion box in our reception area. We want to hear your feedback about our services, as your suggestions can help shape and improve a service that is provided by the Association, so next time you visit the office have a look and if there is anything you would like to suggest please complete a suggestion card and pop it in the box. We will keep you updated in future newsletters with any of your ideas.
There is also a chance for you to see some familiar faces as we have put up some photos of our tenants, Committee and staff members that have been taken over the past year.
We hope you like the updates. We aim to provide first class information and advice to tenants and service users. So please let us know what you think.