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I cannot cut my grass, I do not have any gardening tools
The Association has bought gardening equipment so that more Cordale residents can make use of this free service, if they do not have their own gardening equipment.
Five garden tool stations are available at the following addresses:
47 Grant Crescent
For tenants who live in Back Street, Grant Crescent and McGregor Lane
19 Stirling Street
For tenants who live in Stirling Street, 33 - 45 New Cordale Road, 44 - 62 New Cordale Road
5 McFarlane Place
For tenants who live in McFarlane Place, 24 - 42 New Cordale Road
15 Jackson Place
For tenants who live in Jackson Place, 1 - 22 New Cordale Road, 2 - 30 Gallagher Way.
7 Burns Street
For tenants who live in Burns Street, Waterside Place, Thimble Street, 189 - 214 Main Street.
Please note that if the equipment is booked out at your station you may call to another station.
I have just seen a rat outside. What will the Association do about it?
West Dunbartonshire Council, Environmental Health Department deal with some pest control issues. You should contact us in the first instance to report any pest control problems on 01389 721216 and we will contact Environmental Health.
I wish to make a neighbour complaint but I am worried that my neighbour will know I have made a complaint
All neighbour complaints are dealt with confidentially and no names will be given to your neighbour, if you do not want this information released. However, sometimes because of the nature of some complaints your neighbour may realise that a complaint has been made from you.
My neighbour is not taking their turn in cleaning the close. Can the Association do anything about this?
As stated in your tenancy agreement in all tenants must take their turn in cleaning the close and common areas. However, the Association may enforce rotas within the close to ensure all tenants are taking their turn. Appropriate action may be taken against those tenants who do not comply with the rota.
There is an abandoned car in the visitors car park. What wil the Association do about it?
As soon as an abandoned vehicle is reported to the Association's office, the Housing Services Officer will immediately telephone the local Police office, to arrange for the necessary action to be taken. If the vehicle is close to neighbouring properties, a letter will be sent to all occupiers, advising them that the Association has notified the Police. It is important to note that sometimes it can be a lengthy process to get abandoned vehicles removed as the Police sometimes require to trace the owner.
You can also report untaxed vehicles by calling the DVLA on freephone 0800 0325 202.
