We operate a robust performance management framework. This is underpinned by a desire to achieve continuous improvement across all areas of our business. We are similarly committed to ensuring we are a lean, efficient organisation that in all regards is fit for purpose.
Our well established systems enable us to carefully monitor and report on our performance to our regulators and other stakeholders.
How did we do in 2016/2017
Here is some of our key performance statistics from 2016/2017 which were submitted to the Scottish Housing Regulator in May 2017 for Cordale's Annual Charter Return:
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